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Terms and Conditions PRIVACY POLICY AND SECURITY INFORMATION Company information Name & Registered Office; SIMPLY REBORN LIMITED 47 CHURCH STREET GT BADDOW CHELMSFORD ESSEX ENGLAND CM2 7JA Company No. 06592371 Registered in England. VAT registration Number 941106849 Contact Information; Mrs Ruth Herrington or Mrs Lisa Dawson Units 11-13 Highlode Industrial Estate Stockingfen Road Ramsey Cambridgeshire PE21 2RB Tel; 01487 812964 ruth@simplyreborn.ltd.uk Q. Will I be charged VAT on my order? A. VAT is at present included in your purchase, but will be shown separately on your invoice. Q. Do you Have a shop Premises I can visit? A. At present we are solely an internet e-Commerce retailer, www.rebornshop.co.uk however we do attend many of the doll shows, where we encourage our customers to come and meet us in person and view our products. We are planning to purchase a unit, with class and shop facilities in the future. Privacy Policy and Security Information: BACKGROUND: This Policy applies as between you, the User of this Web Site and Simply Reborn Ltd. the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein. “We do not store credit card details nor do we share customer details with any 3rd parties” 1. Definitions and Interpretation In this Policy the following terms shall have the following meanings:
“We do not store credit card details nor do we share customer details with any 3rd parties” Without limitation, any of the following Data may be collected: 2.1 name; 2.2 Address 2.3 contact information such as email addresses and telephone numbers; 2.4 demographic information such as post code 2.5 Paypal Address 2.6 financial information such as credit / debit card numbers 2.7 IP address (automatically collected); 2.8 web browser type and version (automatically collected); 2.9 IP address (automatically collected); 2.10 Cookie information (see clause 10 below). 3. Our Use of Data 3.1 Any personal Data you submit will be retained by Simply Reborn Ltd. for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to 12 months in accordance with the new internet website specification due to be enforced in March 2009. 3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This does not include our affiliates and / or other companies within our group, listed under "Website" above. 3.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. Fore more details on security, see clause 9 below. 3.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons: 3.4.1 internal record keeping; 3.4.2 improvement of our products / services; 3.4.3 transmission by email of promotional materials that may be of interest to you; 3.4.4 contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site. 4.Third Party Web Sites and Services Simply Reborn Ltd. may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services DO NOT have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that Simply Reborn Ltd. requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998. We do not store credit card details nor do we share customer details with any 3rd parties 5. Changes of Business Ownership and Control 5.1 Simply Reborn Ltd. may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you. 5.2 In the event that any Data submitted by Users will be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your Data deleted or withheld from the new owner or controller. 6. Controlling Access to your Data 6.1 Simply Reborn Ltd. will NOT share your data with third parties not associated with our website. 7. Your Right to Withhold Information 7.1 You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the online shop you may be required to submit Account information or other Data. 7.2 You may restrict your internet browser’s use of Cookies. For more information see clause 10.4 below. 8. Accessing your own Data 8.1 You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time. 8.2 You have the right to ask for a copy of your personal Data on payment of a small fee. 9. Security 9.1 Data security is of great importance to Simply Reborn Ltd. and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online. 10. Cookies 10.1 Simply Reborn Ltd. may set and access Cookies on your computer. Cookies that may be placed on your computer are detailed in Schedule 1 to this Policy. 10.2 A Cookie is a small file that resides on your computer’s hard drive and often contains an anonymous unique identifier and is accessible only by the web site that placed it there, not any other sites. 10.3 You may delete Cookies, however you may lose any information that enables you to access the Web Site more quickly. 10.4 You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the Web Site. 11. Changes to this Policy Simply Reborn Ltd. reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations 12. Delivery Information Simply Reborn Ltd. Delivers worldwide. We ship three times a week. We book our courier parcels via Inter parcel, who use FedEx, DHL, Home Delivery Network, TNT and DPD. We also send smaller items via Royal Mail or Parcel force. 13. Return Policy We accept returns on all items providing they are not altered in anyway. Please inform us via email within 7 days of delivery. You may choose a replacement or refund. Please email ruthannette@live.de to make a return. « Back |
